Watford are a terrible company, for two reasons; they supply shoddy goods and don't do customer service.
I purchased an Aries PC from them in December. The monitor lacked a base stand, so I had to return it.
Then the new monitor they sent me did not come with a power supply.
After a month my computer was working, well that was until it refused to switch on. It took two weeks for an engineer to call, and then he was unable to fix it. I sent the whole unit back and it was repaired.
This was a new PC that had serious faults, and it was not fully working until March.
Now the keyboard and mouse with which I was supplied have both stopped working, and the CPU is making an alarmingly loud humming noise. The question is, can I be bothered to contact Watford again?
Submitted by James
I read these comments with interest. I am currently trying to return a faulty hard drive bought from Savastore/Watford Electronics and cannot browse to their returns page (intentional?); their customer service telephone line doesn't answer (intentional?) and I have now been waiting 5 days for a returns number in response to an email - which they claim would be answered within 24 hours and is their preferred method of communicating!!!
A supplier to be avoided!